Terms and Conditions

This page (together with the documents referred to on it) tells you the terms of use on which you may make use of our website www.lsbf.org.uk (our site) and associated and linked sites which are under our control (including students.lsbfinteractive.com, mylsbf.com, studyinteractive.org), whether as a guest or a registered user. Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

www.lsbf.org.uk is a site operated by London School of Business & Finance (UK) Limited ("We"). We are registered in England and Wales under company number 04977611 and have our registered office and our main trading address at 8-9 Holborn, London EC1N 2LL. We operate the site for ourselves and also as agents on behalf of other companies who trade under the LSBF name under licence, including Interactive Pro Limited, a company registered in England and Wales under company number 06588211 with its registered office at Belmont House, Station Way, Crawley, West Sussex RH10 1JA.

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable for any losses incurred, if for any reason our site is unavailable at any time or for any period.

From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.

When using our site, you must comply with the provisions of our acceptable use policy (see below).

You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents. Specifically, course and registration information is dynamic and subject to change; the most up-to-date and complete information we provide to prospective students is at the point of registration, and this may differ from information posted on our site.

We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

While LSBF and InterActive Pro Limited endeavour to ensure that the information on our websites is correct, we do not warrant the accuracy and completeness of the material on the sites or in any brochures / prospectuses. The material displayed on our site is provided 'as is' without any guarantees, conditions or warranties or other terms of any kind, as to its accuracy. To the maximum extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:

• – All representations, conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for this legal notice might have effect in relation to the our websites.
• – Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
  • loss of income or revenue;
  • loss of business;
  • loss of profits or contracts;
  • loss of anticipated savings;
  • loss of data;
  • loss of goodwill;
  • wasted management or office time; and
  • for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
• – LSBF and InterActive Pro Limited and any of our group and associated companies, and their officers, directors, employees, shareholders or agents of any kind, exclude all liability and responsibility for any amount or kind of loss or damage that may result to students or any third party (including, without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with our sites in any way or in connection with the use, inability to use or the results of use of the sites, any web sites linked to our sites, or the material on such web sites, including, but not limited to, loss or damage due to viruses that may infect computer equipment, software, data, or other property on account of access to, use of, or browsing the our sites or downloading of any material whatsoever from our sites or any web sites linked to the our sites. If your use of the material on our sites results in the need for servicing, repair or correction of equipment, software, or data, you assume all costs thereof.

Nothing in this legal notice shall exclude or limit our liability for: (a) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); or (b) fraud; or (c) any liability that cannot be excluded or limited under applicable law.

We process information about you in accordance with our privacy policy www.lsbf.org.uk/privacy.html. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

Whenever you make use of a feature that allows you to upload material to our site, or to make contact with other users of our site, you must comply with the content standards set out in our acceptable use policy (see below). You warrant that any such contribution does comply with those standards, and you indemnify us for any breach of that warranty.

Any material you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy. We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our site.

We have the right to remove any material or posting you make on our site if, in our opinion, such material does not comply with the content standards set out in our acceptable use policy (see below).

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval partnership, or endorsement on our part where none exists.

You must not establish a link from any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in our acceptable use policy (see below).

If you wish to make any use of material on our site other than that set out above, please address your request to info@lsbf.org.uk.

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Jurisdiction and Applicable Law

The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country. These terms of use are governed by English law.

Variations

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

If you have any concerns about material which appears on our site, please contact feedback@lsbf.org.uk.

This acceptable use policy sets out the terms between you and us under which you may access our website www.lsbf.org.uk (our site) and linked and associated sites operated by us (including students.interactivelsbf.com, mylsbf.com and studyinteractive.org). This acceptable use policy applies to all users of, and visitors to, our site. Your use of our site means that you accept, and agree to abide by, all the policies in this acceptable use policy, which supplement our terms of website use (see above).

You may use our site only for lawful purposes. You may not use our site:

• In any way that breaches any applicable local, national or international law or regulation.
• In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
• For the purpose of harming or attempting to harm minors in any way.
• To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards (see below).
• To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
• To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

• Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our terms of website use (see above).
• Not to access without authority, interfere with, damage or disrupt;
  • any part of our site;
  • any equipment or network on which our site is stored;
  • any software used in the provision of our site; or
  • any equipment or network or software owned or used by any third party.

These content standards apply to any and all material which you contribute to our site (contributions). You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any contribution as well as to its whole.

Contributions must:

• Be accurate (where they state facts);
• Be genuinely held (where they state opinions); and
• Comply with applicable law in the UK and in any country from which they are posted.

Contributions must not:

• contain any material which is defamatory of any person;
• contain any material which is obscene, offensive, hateful or inflammatory;
• promote sexually explicit material;
• promote violence;
• promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
• infringe any copyright, database right or trade mark of any other person;
• attempt or be likely to deceive any person;
• be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
• promote any illegal activity;
• be threatening, abuse or invade another´s privacy, or cause annoyance, inconvenience or needless anxiety;
• be likely to harass, upset, embarrass, alarm or annoy any other person;
• be used to impersonate any person, or to misrepresent your identity or affiliation with any person;
• give the impression that they emanate from us, if this is not the case;
• advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of our site. When a breach of this policy has occurred, we may take such action as we deem appropriate. Failure to comply with this acceptable use policy constitutes a material breach of the terms of use (see above) upon which you are permitted to use our site, and may result in our taking all or any of the following actions:

• Immediate, temporary or permanent withdrawal of your right to use our site.
• Immediate, temporary or permanent removal of any posting or material uploaded by you to our site.
• Issue of a warning to you.
• Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
• Further legal action against you.
• Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

Changes to Our Acceptable Use Policy

We may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our site.

Thank you for visiting our site.

1.1 DEPOSITS: To book a place on a course, students must pay either (1) The full tuition fee; or (2) A minimum deposit of 50% of the total course fees (unless indicated otherwise on the application form, in which case the terms of the application form shall prevail). All deposits received are for the sole purpose of reserving a place on the course and are NON-REFUNDABLE except (1) In cases of VISA Refusal; AND (2) Subject to the student complying with the School’s VISA REFUSAL REFUND POLICY (Please refer to Clauses 4 – 5 below).

This means that if a student changes their mind after enrolling on a course, the deposit payment CANNOT be refunded.

1.2 FULL TIME STUDENTS: NO REFUNDS OR COURSE TRANSFERS ARE PERMISSIBLE after a student has been issued with a letter confirming their full time status. This is unless the student has received a VISA Refusal AND only where the student complies with the visa refusal refund policy (Please refer to Clauses 4 – 5 below).

1.3 PAYMENT DEADLINE: All tuition fees must be paid in full at least 30 days before the Commencement date of the Course. The Commencement date of the Course is the published date as provided on the Letter Confirming Successful Enrolment to London School of Business & Finance. Students who have not paid on time may lose their place on the course and may not be granted access to the School.

1.4 DISHONOURED PAYMENTS: A minimum charge of £50.00 will be made to students for all dishonoured payments. The School reserves the right to report offenders to the relevant professional body and the authorities, including, but not limited to, ACCA, CIMA and the UKBA.

1.5 OVERDUE ACCOUNTS: The School reserves the right to charge interest at 10% per annum on overdue amounts, accruing daily from the date that such payments become due.

1.6 DISMISSAL FOR NON-PAYMENT: The School reserves the right to dismiss and expel any student at any time for the non-payment of fees. No fees will be refunded where a student is dismissed under this section.

1.7 REPORTING: The School is required to inform the appropriate authorities, including the UKBA, where a student has been removed from School under section 1.6 above. The School also reserves the right to report non-payment and delayed payment to credit-reporting agencies.

1.8 FEES SUBJECT TO CHANGE: Fees are published separately for each semester and are payable by all students studying at the time unless they have paid full fees prior to the publication of the new fees. Paying a deposit does NOT prevent any fee increase being applied.

1.9 FEES EXCLUSIVE OF PROFESSIONAL BODY CHARGES: All tuition fees exclude amounts payable to professional bodies for student registration, exemptions and examination entries. Any such fees are payable directly by the student, and the School accepts no responsibility for such payment.

1.10 VAT: When applicable, all amounts quoted include VAT. Some courses are provided by exempt bodies and are not subject to VAT. Please contact us for further details.

1.11 NO DEPOSIT ACCOUNT: Funds received but not utilised or refunded in accordance with these Terms and Conditions will be forfeited to the School.

1.12 CHANGES SUBJECT TO APPROVAL: The student agrees that he/she cannot change, defer or withdraw from the programme without prior consent from the School. Where a student has failed to comply with this clause 1.12, they will not be eligible for a refund.

2.1 PROMOTIONS SUBJECT TO CHANGE: Promotions and offers may have restricted eligibility requirements and may change from time to time.

2.2 VALUE-ADDED SERVICES: Availability of the online resources and other value-added services cannot be guaranteed due to reasons beyond the School's control, including technical faults and limitations. Except for online-only courses, access to all online resources is provided ex-gratia and does not form part of any contract for services.

2.3 COURSE SPECIFICATION SUBJECT TO CHANGE: The School reserves the right to change the courses, tutors, course specifications, lectures, other materials, published programmes, speakers, dates and locations from the previously published materials on the site or any other timetables as well as the right to alter to cancel or change the content of lectures and/or study materials and the identity of tutors at its own discretion. LSBF shall discharge its obligations in respect of a specific course by providing teaching which is materially similar to the course specification advertised, notwithstanding the fact that course dates, times and location, and/or the identity of the lecturer may vary from previously advertised specification.

2.4 MATERIALS SUBJECT TO CHANGE: The School may make changes to the material on the sites or to the products and prices described in them at any time without notice, although we will provide notice of substantive changes to our Privacy Policy.

2.5 NO TRANSFERS: No course transfers are permissible without the School’s prior written consent – this includes course transfers between students. Where the School agrees to a student’s course transfer, this is subject to an additional charge. All transfers are at the School’s sole and absolute discretion.

2.6 STUDENT COMMUNICATION BY EMAIL: The School sends out important student information (including timetable updates, class changes, etc.) exclusively by email. It is the student’s sole responsibility to ensure that the School has correct and up-to-date email addresses in our records, and that the student opens, reads and acts promptly upon such email notifications.

2.7 COURSES NON-RESIDENTIAL: All courses are non-residential unless specified otherwise.

2.8 LIMITATION OF LIABILITY: Students' attention is particularity drawn to this clause. Liability of London School of Business & Financial, InterActive Pro Limited, and/or Interactive World Wide Limited (and their group companies) for losses arising from their negligence (except in the case of liability for death or personal injury), breach of contract or otherwise will be LIMITED TO THE FULL AMOUNTS PAID BY THE RELEVANT STUDENT FOR THE PARTICULAR COURSES AND/OR STUDY MATERIALS. Except in the case of liability for death and personal injury, such companies will have NO LIABILITY FOR INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE HOWSOEVER ARISING.

2.8 GOVERNING LAW: These Terms and Conditions are governed by English law and shall be subject to the exclusive jurisdiction of the English courts.

2.9 DATA PROTECTION: For the purpose of the Data Protection Act 1998 (the Act), the data controller is London School of Business & Finance (UK) Limited of 8-9 Holborn, London EC1N 2LL. LSBF shall process the personal data only in accordance with our privacy policy. In addition personal data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA") please see our Privacy Policy (http://www.lsbf.org.uk/privacy.html) for further details.

3.1 UKBA REGULATIONS: UKBA regulations are updated frequently, and while the School provides occasional general updates as a courtesy service to students, it is the student’s sole responsibility to ensure that they are familiar with the most up to date UKBA regulations. Students on a VISA must familiarise themselves with UKBA regulations and at all times abide by the conditions of their VISA. The School accepts no liability for incomplete or inaccurate VISA applications being supplied.

3.2 REQUIREMENT OF FULL TIME STUDY: For students on a Student VISA - students must book and attend a full time course each term in order to meet the requirements of their VISA. In the case of Professional Programmes (e.g. ACCA, CIMA), this means booking and attending a minimum of at least three papers per term.

3.3 ATTENDANCE COMPULSORY: Attendance for all students is COMPULSORY.

3.4 ATTENDANCE THRESHOLDS: Students must have a minimum on-campus attendance rate of 90% in order to meet the requirements of their VISA. Failure to adhere to the attendance requirements will lead to failure in the course and may result in expulsion from the programme. Students expelled due to poor attendance will be reported to UKBA.

3.5 CHANGES TO BE NOTIFIED: Students must inform the School immediately of any change in their immigration status.

3.6 DOCUMENTATION REQUIRED: Notwithstanding clause 3.1 (above) students intending to apply for a Tier 4 VISA to study at the School are required to provide all relevant supporting documentation relating to previous qualifications / experience.

3.7 DELAYS DUE TO LACK OF DOCUMENTATION: Where a student has failed to supply such documentation under clause 3.6 (above), their application may be delayed.

3.8 DOCUMENTS TO BE SUPPLIED TO UKBA: All documents supplied to the School to support a student’s application MUST also be sent to UKBA/The British Overseas High Commission, to support their VISA application. Failure to do so may result in the student's application for a VISA being refused, in which case no refund will be provided. The School reserves the right to disclose students' details, including academic progress and attendance rates, to the UKBA.

3.9 EXPENSES INFORMATION: Students should expect to spend between £800 to £1,000 per month for living, transport, food, etc. Please note that the average rent in Manchester, Birmingham and London are highly competitive, and differs from area to area. Students are therefore advised to ensure that they research the area and the average rent before enrolling on any of the courses. Some of the programmes require book purchases, and students should allow a minimum budget of £200 for this purpose. Students on Professional Programmes should note that there are no extra charges for study materials as they are covered by the tuition fees. VISA Nationals must seek guidance in relation to expenditure from the UKBA.

4.1 APPLICATION DEADLINE: All applications for a refund must be made at least 15 days before the commencement date of the course (as detailed on the Letter of Acceptance).

4.2 ADMINISTRATION CHARGE: All applications for a refund are subject to an administration charge of £150 (plus any courier and transfer charges).

4.3 RIGHT FOR A REFUND MAY BE WAIVED IF NOTIFICATION IMPOSSIBLE: In the circumstance where notification under clause 4.1 will be impossible, a student may be asked to waive their right to apply for a refund by completing a Waiver Form before they enrol on any course. For the avoidance of doubt, where a Waiver Form is completed, the student agrees to waive their right to a refund.

4.4 METHOD OF PAYMENT: Refunds will only be made using the original method of payment and to the person who made the original payment.

4.5 CBE FEES: Computer Based Examination fees are non-refundable and non-transferable in ALL cases.

4.6 DISBURSEMENTS ARE NON REFUNDABLE: Any fees payable by the School on behalf of the student or in connection with the student’s application to a third-party (for example, courier fees, CAS fees payable to the UKBA, etc.) are non-refundable and non-transferable.

5.1 The School provides educational services and are NOT immigration advisers. The School is not regulated to offer any immigration advice. If you require immigration advice, you should seek independent legal advice as the School cannot and do not offer any immigration advice. A list of government regulated immigration advisers can be obtained from the Office of the Immigration Services Commissioner (http://oisc.homeoffice.gov.uk/).

5.2 The School and its employees are not immigration advisers and therefore the responsibility for the validity and accuracy of a VISA application lies solely with the student. Please note that it is the student's sole responsibility to ensure that they meet the UK Border Agency requirements.

5.3 The School cannot and will not be held responsible for any VISA refusal based on reasons which are within the student’s reasonable control including, the student failing to provide the necessary documents, failing to demonstrate adequate financial support, submitting an incomplete application, false representations being made, or forgery of documents. The student is held responsible if the VISA application has been made late and their LSBF enrolment has already been processed.

5.4 If a student's VISA application is refused due to fault attributable to the student then there is no entitlement to a refund under our Refunds Policy.

5.5 This Policy must be read in conjunction with the General Refund Policy (Clause 4 – above) the terms of which also apply. Students' attention is particularly drawn to the fact that where they fail to submit an application for a refund 15 days prior to the Course Commencement Date, they will NOT qualify for a refund.

5.6 Students will NOT qualify for a refund where the student has obtained a VISA refusal as per Clause 5.3 above.

5.7 If a student's VISA application has been refused (for circumstances other than those provided in clause 5.6) then the fees paid will be refunded less an administration charge of £150 (plus any courier and transfer charges) on production of the following documents:

1. Copy of the VISA refusal letter (APP200);
2. Copy of the student's passport showing both a photograph and signature; and
3. Where the payee was not the student, an original authority letter from the student authorising the repayment to the payee.

5.8 Where a student has failed to comply with the Refund Procedure, they will NOT be eligible for a refund save in exceptional circumstances. The School has sole discretion in determining whether or not student’s circumstances are exceptional.

6.1 Students may only defer their place on a course by up to one academic year, subject to application, payment of a deferral fee, and the School's approval. Under no circumstances will deferral be granted for more than one academic year.

6.2 Students must make an application for deferral at least 30 days before the Course Commencement Date.

6.3 Students will be charged a deferral fee.

6.4 Upon deferring their course, students waive their right to submit an application for a refund. Where a student has deferred their course, and subsequently fails or attempts to withdraw from the course NO REFUNDS WILL BE PROVIDED save in exceptional circumstances. The School has sole discretion in determining whether or not student’s circumstances are exceptional.

7.1 Students are expected to conduct themselves at all times in a manner which demonstrates respect for the School and its staff, fellow students and property (whether tangible or intangible), and in adherence to the Student Code of Conduct, as contained in the Student Handbook for their particular programme of study.

7.2 Breaches of the Student Code of Conduct and individual programme regulations can amount to gross misconduct, and can lead to expulsion from study, and forfeiture of all fees.

7.3 The School reserves the right to dismiss any student at any time for non-payment of fees or lack of attendance. No fees will be refunded to any student dismissed under this section.

8.1 Computer Based Assessment and Examination fees include disbursements payable to the relevant examining body and a handling fee charged by LSBF/InterActive Pro Limited.

9.1 All Part Time students warrant and confirm that they are British Citizens; EEA Nationals; VISA Nationals with indefinite leave to remain, or are subject to any other form of Immigration control which entitles them to study with the School on a Part Time basis.

9.2 Students who have provided false information contrary to clause 9.1 may be dismissed at any time by the School, and will not be eligible to a refund.

• 10.1 Programme Packages enable students to enrol for a number of subjects and fix the tuition fee.
• 10.2 When choosing a package, please specify which subjects you are taking during the 1st semester.
• 10.3 When enrolling for a package of 6 or 9 papers which includes any essentials/options papers, an additional fee of £200 is payable on the Compete Standard package and £100 on the Compete 1st Class package.
• 10.4 No other offer may be used in conjunction with a Programme Package.
• 10.5 Students enrolling on a Compete Package can take advantage of special pricing and added-value services. No partial refunds or transfers of unutilised package elements are permitted.
• 10.6 London School of Business & Finance is a trading name of Interactive Pro Ltd. Tuition is provided by Interactive Pro Ltd. Materials are supplied by Interactive World Wide Limited and are included in our prices. Interactive Pro Limited acts as an agent in collecting such amounts. The materials will be made available to you on during your course. Standard course materials include study text, kit, passcard, study notes, solutions to exercises, tests and revision notes. Re-sit materials include kit, passcard, revision notes and one test. All amounts quoted are inclusive of VAT where applicable.

• 11.1 Students who enrol on the guaranteed work placement programme must attend all sessions, submit CVs in the specified format and observe all instructions associated with the programme.
• 11.2 Students who follow all programme rules and are provided with a work placement will be able to claim their guarantee.
• 11.3 The guarantee constitutes of a full refund of the fees actually paid for the guaranteed work placement only.
• 11.4 The refund of fees actually paid for the placement constitutes the full and final settlement of the guarantee and no other remedies are available.

• 12.1 LSBF Pass 1st Time Guarantee™ ensures that in the event of failure in the paper, you will be able to attend a free re-sit course (for FULL TIME students), or a free revision class (for PART TIME students) at the next available sitting at no extra cost. Please note that the revision course will cover the failed paper and cannot be used for any other papers.

PART TIME STUDENTS will be eligible for a revision class for the next semester; and, where applicable, a free QB class.

FULL TIME STUDENTS will be eligible for a re-sit course.

• 12.2 For students to be eligible for the Pass 1st Time Guarantee™ (i.e. an entitlement to a free re-sit course for the next semester), students must:
  • a. Attend 90% of the tuition classes — please note that any absence that is authorised will not count towards the calculation of your attendance;
  • b. Attend 100% of the revision classes;
  • c. Pass the revision mock test conducted by LSBF;
  • d. Pay all course fees in full prior to sitting the first examination;
  • e. Attempt the real exam at the earliest available examination sitting;
  • f. In the event of failure, provide proof of that failure on the application for the retake course;
  • g. Claim the re-sit course under the Guarantee within one month of the results being published; and
  • h. Attend the re-sit course/class at the next examination sitting.
• 12.3 Students must comply with the above requirements. For the avoidance of doubt, students who do not comply with any one of the above requirements will NOT be eligible to take advantage of the Pass 1st Time Guarantee™.
• 12.4 Students’ attention is particularly drawn to the following::
  • a. The re-sit course must be attended at the next examination sitting. After that point, the Pass Guarantee™ will lapse. Students will not be able to take advantage of the Pass Guarantee™ after the next examination sitting.
  • b. The Pass Guarantee™ is not transferrable.
  • c. The Pass Guarantee™ only applies to paid courses and once only in respect of each paid course; students cannot claim the Pass Guarantee™ for a re-sit course.
  • d. The Pass Guarantee™ offers a free re-sit course, but does not cover VISA renewals, for which a separate fee will be charged. International students who would want to take advantage of the Pass Guarantee™ and will require a visa renewal will need to pay a separate fee for their VISA renewal. The fee will be equivalent to the then current yearly tuition fees for the course of studies they follow (ACCA/CIMA).

• 13.1 The Guarantee entitles qualifying students for a refund of fees actually paid for the qualifying course(s). No other benefits or compensation is provided. To benefit from the Guarantee, students must comply with the procedures set out below.
• 13.2 Eligibility: to be eligible for the Pass First Time or Your Money Back Guarantee™, students must:
  • a. purchase the Ultimate Confidence Booster™ (normally £50 per paper in addition to the regular course fees) at the point of booking their courses or package;
  • b. book tuition and revision courses together or tuition, revision and QBD courses together for the same paper;
  • c. attempt no more than 3 exam paper per exam sitting; AND EITHER
  • d. Students who book tuition and revision courses, must:
    • i. attend 100% of the tuition and revision classes;
    • ii. log-in to the InterActive platform and watch the tuition videos;
    • iii. attempt and score at least 75% on all Quick Tests on the InterActive platform; and
    • iv. pass the mock exam conducted by LSBF with at least 55%
    OR
  • e. Students who book tuition, revision and/or QBD courses must:
    • i. attend 100% of the tuition, revision and QBD classes booked;
    • ii. log-in to the InterActive platform and watch the tuition videos;
    • iii. attempt and score at least 75% on all Quick Tests on the InterActive platform; and
    • iv. pass the mock exam conducted by LSBF with at least 55%
• 13.3 All course fees (including the Ultimate Confidence Booster™ fee) must be paid in full before the examinations.
• 13.4 Students must attempt the real exam.
• 13.5 In the event of failure students must provide proof of that failure on their application for refund.
• 13.6 Applications for refund under the Guarantee must be made on the application form that can be obtained from the LSBF Student Support office.
• 13.7 Claims under the Guarantee must be received by LSBF within one month after exam results being released. After that point the Guarantee will lapse.
• 13.8 Refund payments issued under the Guarantee will be made using the original form of payment and back to the original payee only. Payments will be issued within 28 days of the receipt of a complete application made under the Guarantee.

• 14.1 The Redundancy Assurance Policy entitles students who have been made redundant by their employer (in full-time employment) within the first 30 days after enrolment to be transferred onto the InterActive Online course.
• 14.2 Eligibility: to be eligible for the Redundancy Assurance Policy students must:
  • a. Have booked and paid a deposit for a ACCA part time tuition, revision and QB day course(s);
  • b. Have worked for their employer on a full time contract for a minimum of 12 months prior to booking the course;
  • c. On the day of booking the course, not be aware of any circumstances which may result in redundancy;
  • d. Be a permanent resident in the UK and not be subject to immigration control.
• 14.3 Students are subject to the School's Refund Policy – in section 4 above.

• 1. LSBF Job Guarantee Scheme
  • 1.1 The LSBF Job Guarantee Scheme is only open to students on the LSBF Undergraduate/Postgraduate Trium Programme, who enrol on all component academic programmes jointly and complete the relevant application form.
  • 1.2 To qualify for the LSBF Job Guarantee Scheme students enrolled on the LSBF Undergraduate/Postgraduate Trium Programme must:
    • 1.2.1 pay their fees in full before the commencement date of the programme;
    • 1.2.2 attend all study sessions in respect of their academic programmes (or have any absences authorised for just reasons, in accordance with the Student Handbook);
    • 1.2.3 obtain a minimum average score of 55% on all modules of the degree programme (as applicable);
    • 1.2.4 pass a minimum number of papers/exam for the professional qualification pursued: 5 papers for ACCA / CIMA, Level 1 for the CFA® and the Professional Certificate (4 modules) for the CIM. For the avoidance of doubt students are required to complete the modules in no more than two attempts per paper/exam – failure to pass the relevant paper/exam in two attempts or less will void the guarantee;
    • 1.2.5 attend and pass all sessions of either the Graduate Development Programme or the Executive Development Programme (as applicable), submit CVs in the specified format and observe all instructions associated with the programme; and
    • 1.2.6 not receive any materially adverse feedback from LSBF staff or corporate partners regarding their performance or attitude in interviews and placement (the School shall use reasonable discretion in determining what feedback is ‘materially adverse’. Examples of ‘materially adverse’ feedback may include repeated and persistent failure to keep scheduled appointment times, rude or inappropriate comments during interviews and similar unprofessional behaviour which is likely to bring the student and/or LSBF into disrepute).
  • 1.3 Students who follow all programme rules will be offered access to 1 (one) paid employment position in the area of their studies in the UK or overseas (see below for specifications). For the avoidance of doubt, students will be offered an employment position within 6 months commencing from the date that all results for all programme components have been received by LSBF.
  • 1.4 The guarantee constitutes of a refund of £2500 (to be made within 21 days of claim) from course fees actually paid and will be made to students who satisfy the requirements as specified in these terms and conditions, and who have not been offered any paid position. For the avoidance of doubt, if a student is offered a paid position and fails to accept it for whatever reason, any entitlement under the scheme will be forfeited.
  • 1.5 The payment under the guarantee constitutes the full and final settlement of the guarantee and no other remedies are available (no further job placement and career services will be offered).
• 2. Academic Programme Component
  • 2.1 The maximum amount of time that a student can study on an undergraduate trium programme is 4 years. For the avoidance of doubt the maximum amount of time of 4 years is inclusive of a Company-Based-Learning year (where applicable). Students are unable to extend a programme after enrolment, as such, if a student wishes to take a Company-Based-Learning year this must be included at the time of enrolment.
  • 2.2 The maximum amount of time that a student can study on a postgraduate trium programme depends on the course undertaken and is equivalent to the regular advertised course duration for the course undertaken by the student
  • 2.3 Students must pass all academic modules on first attempt in order to qualify for the Job Guarantee Scheme.
• 3. Professional Qualification Component
  • 3.1 Students must complete the professional qualification component simultaneously with the undergraduate or postgraduate trium programme (as applicable).
  • 3.2 LSBF shall offer all professional qualification programmes, with the exception of CIM, online. For the avoidance of doubt only CIM studies will be offered on the campus premises of the School.
  • 3.3 From time to time some professional qualifications may not be available as part of the trium programme, students will be advised of this upon enrolment.
  • 3.4 LSBF Trium programme fees include tuition only and are exclusive of professional body registration and exam fees, payable directly by the student to the professional body of their choice.
  • 3.5 Due to the prerequisites of the CFA® students pursuing an undergraduate course can only register with CFA® in their final year of their undergraduate course and can sit their Level 1 exam only at the end of their final year. Students who have a prior undergraduate degree may be eligible to register with CFA® earlier and sit their Level 1 exam earlier that at the end of their final year. It is the responsibility of the student to ensure they are eligible to pursue CFA® studies based on a prior undergraduate degree and to provide LSBF with the relevant evidence.
  • 3.6 If students successfully pass all components of the Trium programme they will be entitled to complete the professional qualification within 5 years from the commencement date of their academic programme. For the avoidance of doubt this means that eligible students will have access to tuition in order to complete the remaining components towards the full professional qualification (to the extent offered by LSBF).
  • 3.7 In the case of professional qualifications including (but not limited to) ACCA, CIMA, CFA® and CIM, students do not have unlimited access to tuition. The following stipulations are applicable:–
    • 3.7.1 To complete the ACCA qualification, students must complete 14 papers (out of 16 available), as such, students are restricted to accessing any combination of papers for up to 14 times only;
    • 3.7.2 The CIMA qualification consists of 15 papers, as such, students are restricted to accessing any combination of papers for up to 15 times only ;
    • 3.7.3 The CFA® qualification consists of 3 levels, however only levels 1 and 2 are currently offered at LSBF, as such, students are restricted to accessing any combination of modules for up to 2 times only; and
    • 3.7.4 The CIM consists of 8 modules; as such students are restricted to accessing the on campus lectures to a maximum of 8 times only.
  • 3.8 Students who have not completed their postgraduate/undergraduate trium programmes within the time as stipulated in 1.2 above shall not be entitled to have access LSBF’s resources as stipulated in 3.5.
• 4. Graduate/ Executive Development Programme Component
  • 4.1 Students must complete the 6 modules of the graduate/executive development programme component simultaneously with their undergraduate or postgraduate trium programme (as applicable).
  • 4.2 Students will be provided with instructions on registering for the modules during induction and it shall be the responsibility of the student to register for such modules, to attend them and to pass them in the specified period of time.
• 5. Eligibility for Job Guarantee Scheme
  • 5.1 In addition to the stipulations in clause 1 LSBF Job Guarantee Scheme as referred to above Students’ particular attention is drawn to the following in respect of eligibility when undertaking the undergraduate and postgraduate trium programmes:
  • 5.2 Students shall ensure that they have successfully completed all modules of the academic programmes for their relevant degree (e.g. BA, BSc, LLB, MSc, MBA), all modules of the graduate/executive development programme, and all modules of the professional qualification component (where applicable):
    • 5.2.1 1 Level of CFA® (where the student has applied for a CFA® qualification);
    • 5.2.2 The Professional Certificate of CIM (where the student has applied for a CIM qualification);
    • 5.2.3 5 papers of CIMA (where the student has applied for a CIMA qualification);and
    • 5.2.4 5 papers of ACCA (where the student has applied for an ACCA qualification).
  • 5.3 For the avoidance of doubt, students will be offered an employment position within 6 months commencing from the date that all results for all programme components have been received by LSBF.

• 1. In order for Students to gain admission on to the CTH courses, they must ensure that they have become members of CTH, such membership must be maintained (at the Student’s cost) for the duration of the course.
• 2. CTH course fees do not include CTH membership fees or exam fees. For the avoidance of doubt Students are responsible for paying subscription fees to CTH for their membership.
• 3. Following study periods, Students are expected to take exams and to submit assessments. A failure to do so, without good cause will result in Tier 4 Students being in breach of the terms of their UKBA sponsorship with LSBF, as such disciplinary action shall be taken.

• 17.1 The LSBF ACCA+MBA and LSBF ACCA+MSc programmes are dual programmes comprising of LSBF ACCA or CIMA tuition, which is approved by ACCA/CIMA under the Approved Learning Provider – Gold scheme/Quality Learning Partner scheme, respectively, and the LSBF MBA/MSc programme which is fully outside the scope of ACCA/CIMA approval. As such, the LSBF MBA/MSc programme is quality-assured and accredited by London Metropolitan University and LSBF's institutional accreditations (including the BAC), and is not approved or endorsed by ACCA or CIMA.
• 17.2 London School of Business & Finance is a trading name of Interactive Pro Ltd. ACCA/CIMA tuition is provided by Interactive Pro Limited and MBA/MSc tuition is provided by London School of Business & Finance (UK) Limited. Materials for ACCA and CIMA courses are supplied by Interactive World Wide Limited and are included in our prices. Interactive Pro Limited acts as an agent in collecting such amounts. The materials will be made available to you during the course. Standard course materials include study text, kit, passcard, study notes, solutions to exercises, tests and revision notes. Re-sit materials include kit, passcard, revision notes and one test. All amounts quoted are inclusive of VAT where applicable. MBA and MSc courses are exempt from VAT.
• 17.3 Due to capacity controls, administrative and logistical considerations, the School reserves its right to run separate MBA/MSc programmes.
• 17.4 Places on the Programme are strictly limited. Students will be registered onto this course on a first come first served basis.
• 17.5 The School cannot guarantee that all Modules will run at each intake and at every location.

Subject to the Terms and Conditions below:

• 1. The Apple iPad Offer ('the Promotion') is available for students successfully enrolled on the following 'Qualifying Courses':
  • a. New Undergraduate Students enrolled after 26 July 2011 on the following courses:
    • Bachelor in International Business (BIB)
    • BIB + Certificate in Hotel Management
    • BSc (Hons) Business Management
    • BSc (Hons) Financial Management
    • BA (Hons) Business Administration
    • BA (Hons) Business Administration (Marketing)
    • BA (Hons) Business Administration (Finance and Accounting)
    • BA (Hons) Business Administration (Business Decision Making)
    • BA (Hons) Business Administration (Human Resource Management)
    • BA (Hons) Accounting and Financial Studies
    • LLB (Hons) Law
    • LLB (Hons) Law with Criminology
    • Undergraduate Plus
    • Accelerated Foundation Programme
    • International Foundation programme
  • b. New Postgraduate Students (ONLY Part Time and Online) enrolled after 29 August 2011 on the following courses:
    • MBA
    • MSc in Marketing
    • MSc in Digital Marketing
    • MSc in Global Marketing
    • MSc in Marketing & Public Relations
    • MSc in Marketing & Advertising
    • MSc in Marketing & Sales Management
    • MSc in Finance
    • MSc in Investment Banking & Securities
    • MSc in Finance & Risk Management
    • MSc in Finance & Mergers and Acquisitions
    • MSc in Finance & Accounting
    • MSc in Islamic Finance and Banking
  • c. New Professional Students enrolled after 26 July 2011 on the following courses:
    • Full time ACCA Students who book 9 or more ACCA Papers
    • Full time ACCA Dual Programme Students who book 9 or more ACCA Papers.
    • Full time CIMA Students who book 9 or more CIMA Papers
    • Full time CIMA Dual Programme Students who book 9 or more CIMA Papers
    • Part time ACCA Students who book two revision and two tuition papers
    • Part time ACCA Dual Programme Students who book 9 or more ACCA papers
    • Part time CIMA Students who buy two revision and two tuition papers/li>
    • Part time CIMA Dual Programme Students who book 9 or more CIMA papers
    • Interactive Students who purchase any CIMA Course combination amounting to at least £1500.00
    • Interactive Students who purchase any ACCA Course combination amounting to at least £1500.00
• 2. For the avoidance of doubt, full-time students on a Postgraduate Course are not eligible to benefit from the Promotion.
• 3. The Promotion is only open to those students enrolled on one of the Qualifying Courses at: London School of Business and Finance (UK) Limited; Interactive Manchester Limited t/a London School of Business and Finance (Manchester); Finance and Business Training Limited; or Interactive Pro Limited (for online students); hereinafter referred to concurrently as 'The School'.
• 4. All ACCA and CIMA students must submit payment for the total tuition/revision fees prior to receiving an iPad.
• 5. Only one iPad will be issued per student.
• 6. Where the Student's School Fees are being paid by another organisation, the Student must ensure that the paying organisation complies with the deadlines for payment.
• 7. Part time ACCA students are eligible to benefit from this offer when they pay for two tuition and two revision classes for this semester, or when they pay for two revision classes for this semester and two tuition classes for next semester.
• 8. Full payment of papers must be received prior to the issuance of the iPad.
• 9. The School will endeavour to to distribute the iPad within 6-8 weeks from the date that full payment is received.
• 10. Campus Students will be eligible to collect an iPad from their campus of study by prior appointment only, arranged by LSBF administration, once the School confirms that the iPad is ready for collection. Online students may collect their iPad from any of the Schools Campuses in the UK by appointment only.
• 11. Online students may have the iPad shipped to them for a P&P charge of £25 (UK) / £35 (EU) / £50 (International). International shipping is available for online students only. Any duties, customs charges and taxes associated with receiving the iPad shall be the sole responsibility of the student. Students must allow 6-8 weeks for shipping.
• 12. Students acknowledge and understand that they will return the iPad where:
• 13. The Student has failed to submit in full payment of School Fees; or
• 14. The Student is unable to commence or continue study on the course. This includes, but is not limited to the following circumstances:
  • a. Failure to obtain/renew a VISA;
  • b. Expulsion;
  • c. Withdrawing from the Course; or
  • d. Enrolling on a different Course (which is not a Qualifying Course). Where students have subsequently enrolled on a different Qualifying Course, they will only be entitled to keep the iPad at the sole discretion of the School.

  The above list is not exhaustive.

• 15. The iPad Promotion is subject to availability. The School reserves the right to withdraw the Promotion at any time. Students will NOT be entitled to receive an iPad where they have failed to submit full payment of fees prior to the withdrawal of respective promotions. The School will advise students of the withdrawal of the Promotion via www.lsbf.org.uk
• 16. The School reserves the right to revise and amend these Terms and Conditions from time to time.
• 17. Full-time ACCA Students who book 9 or more ACCA Papers, and full-time CIMA students who book 9 or more CIMA Papers may take advantage of an alternative offer of £300.00 off of the package price. This £300.00 reduction of the package price is only available for Full-time students on the aforementioned Professional Courses (c) who book 9 or more Papers on the respective course. For the avoidance of doubt, there is NO CASH ALTERNATIVE for students on (a) Undergraduate or (b) Postgraduate courses, or (c) for those students on Professional Courses. Students on Undergraduate and Postgraduate courses who do not accept the iPad will not be entitled to a discount/set off of any School fees.
• 18. The iPad will become the Student's responsibility as soon as they have collected the iPad from any of our campuses/ or as soon as the iPad is shipped to the student.
• 19. The Student accepts that by entering into this agreement it does not rely on, and shall have no remedies in respect of, any representation or warranty (whether made innocently or negligently) that is not set out in these Terms and Conditions. For the avoidance of doubt, should a Student accept the iPad, and subsequently seek to return the iPad at their own volition, they will not be entitled to claim any cash alternative or discount.
• 20. Students may not transfer any of their rights or obligations under these Terms and Conditions to another person without the prior written consent of the School.
• 21. The School will not be liable or responsible for any failure to perform, or delay in performance of, any of its obligations under these Terms and Conditions that is caused by events outside its reasonable control (Force Majeure Event). This includes, but is not limited to: supplier unavailability; impossibility of use of the public or private transport; fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.
• 22. The School excludes all liability and responsibility for loss or damage to Students or any third party that may result in connection with this Promotion or in connection with the use/or inability to use the iPad. Nothing in these Terms and Conditions shall limit or exclude liability for (a) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); or (b) fraud; or (c) any liability that cannot be excluded or limited under applicable law.
• 23. If any court or competent authority decides that any of the provisions of these Terms and Conditions are invalid, unlawful or unenforceable to any extent, the term will, to that extent only, be severed from the remaining terms (which will continue to be valid to the fullest extent permitted by law).
• 24. No failure or delay by the School of exercising any right or remedy provided under this agreement or by law shall constitute a waiver of that or any other right or remedy, nor shall it preclude or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall preclude or restrict the further exercise of that or any other right or remedy.
• 25. A person who is not party to these Terms and Conditions shall not have any rights under or in connection with them under the Contracts (Rights of Third Parties) Act 1999.
• 26. These Terms and Conditions shall be governed by English law and the Student and the School both agree to the non-exclusive jurisdiction of the English courts.
• 27. iPad is a trademark of Apple Inc., registered in the U.S. and other countries. This Promotion has not been endorsed by Apple Inc. This Promotion is not in association with Apple Inc. For the avoidance of doubt, the Schools (including London School of Business and Finance (UK) Limited, Interactive Manchester Limited, and Finance and Business Training Limited) are not, in any way, associated with Apple Inc.
• 28. This Promotion will end on 22nd June 2012 while stock lasts

1. To enter, qualify and confirm compliance with contest rules and regulations, the 2012 LSBF Graduate Destinations Survey must be submitted online using the URL provided in the email invitation.
2. There will be one prize awarded:
   An iPad2® valued at approximately £329 – to be drawn between all participants that complete the 2012 LSBF Graduate Destinations Survey.
   iPad® is a registered trademark of Apple Inc. Apple® is not a sponsor of, nor a participant in, this promotion.
3. Eligibility for the iPad® draw opens on April 1st, 2012 at 9:00am GMT and closes on May 27th, 2012, at 11:59pm GMT.
4. Selection process: Selection will be made at random from among all eligible entries received by the contest closing date. The draw will be held in London, England, during the week of May 28th, 2012.
   The selected entrant will be contacted by telephone or email. To win, the selected entrant must complete a written declaration confirming compliance with the contest rules.
5. No correspondence will be entered into except with the potential winner. The sponsors accept no liability for printing errors in material distributed for this contest.
   All decisions of the independent judging organization are final. Prizes will be awarded and delivered to the confirmed winner by London School of Business & Finance (UK) Limited ("LSBF"). All entries become the property of LSBF. No responsibility will be taken for entries lost, misdirected or delayed. The winner will be required to release LSBF and its agencies and representatives from liability with respect to the contest and the prize.
6. By entering, the winner, if requested, agrees to have their names used without compensation for advertising purposes related to this contest.
7. The contest is open to LSBF's graduates from all University of Wales'® ("UoW") programmes, as identified on LSBF's website (www.lsbf.org.uk), except employees of LSBF, their associated companies and agents and members of their immediate families living in the same household.

• 1. In order to receive a free PTE Online Preparation Course with OnlinEnglish ("PTE Course") the student must have paid a minimum deposit of £2500.00 by 25 May 2012 for one of the following courses: ACCA/CIMA/MBA/MSc/BA/BIB ("LSBF Course").
• 2. There is no specified start date of the PTE Course; however students must take advantage of this offer before 6.00PM on 25 May 2012. Access to the PTE Course will commence when the deposit for the LSBF course has been received. The student will then be provided with login details to the PTE Course.
• 3. This promotion is non-transferable.
• 4. Student access to the PTE Course videos will be limited to 10 views.
• 5. This promotion does not include access to on campus or any other additional support. Student's enrolled on the PTE Preparation Course will have access limited to 4 weeks.
• 6. Students are reminded that testing and assessment varies according to the English course provided. Please refer to the PTE Course details for further information.
• 7. Any reference to the PTE Course is a reference to the PTE Course and the corresponding Terms and Conditions which were published at the time of the student's enrolment. The PTE Course details are subject to change from time to time. Students must review our website regularly for notice of such changes.
• 8. The student's attention is drawn to the UKBA English Language levels required to complete the respective LSBF Course.
• 9. Subsequent to complying with Clause 10 below, where the students score is lower than that stipulated in clause 12, the student will be entitled to a refund of the LSBF Course Deposit (of a maximum of £2500.00) less £275.00 (the cost of the PTE preparation course) and £250.00 (LSBF administration fee). For the avoidance of doubt, the maximum amount that will be refunded to the student is £1975.00.
• 10. Students will only be entitled to a refund of the LSBF Course Deposit where:
  1. The student has completed all components of the PTE Course before taking the PTE Academic test; and
  2. The student has viewed the PTE Course a minimum of two times in full (viewing is monitored by Interactive); and has received a score less than that identified in Clause 12 of these Terms and Conditions
  3. Subsequent to receiving a Score less than that identified in Clause 12 of these Terms and Conditions, the student has requested, and has been granted access to the PTE Course for a further two weeks; and has reviewed the course in full for a third time; and
  4. Subsequent to comply with clause 10 (c ), the student has received a score less than that identified in Clause 12 of these Terms and Conditions; and
  5. At all relevant times, the student has provided LSBF with their PTE academic results within five days of receipt of such results. Upon receiving the test results the student must select LSBF as an institution to receive the test results from PTE Vue/Pearson.
• 11. The student's attention is drawn to the fact that the requirements stipulated in clause 10 are cumulative. Students must comply with all of the requirements stipulated in clause 10 of these Terms and Conditions to receive a refund of the LSBF Course Deposit. LSBF will have no obligation to provide a refund where a student has failed to comply with these Terms and Conditions.
• 12. Respective Scores
  1. Where the student is enrolled for a professional qualification, including ACCA/CIMA at NQF level 5, and s/he has received a score of less than 36; or
  2. Where the student is enrolled for a one year Postgraduate Course, including MBA/MSc and s/he has received a score of less than 59 (not less than 51 in each component); or
  3. Where the student is enrolled for a two year Postgraduate Course, including MBA/MSc and s/he has received a score of less than 63 (not less than 51 in each component); or
  4. Where the student is enrolled for an Undergraduate Course, s/he has received a score of less than 63 (not less than 51 in each component).
• 13. LSBF has the right to monitor and access all online activity and viewing of the PTE Course and InterActive. Failure to comply with the required viewing will result in no refund of the deposit for the LSBF course should the required score not be achieved.
• 14. CEFR levels for reference.

   

  CEFR LEVELS	Listening/Speaking	Reading	Writing
  C2	CAN advise on or talk about complex or sensitive issues, understanding colloquial references and deal confidently with hostile questions.	CAN understand documents, correspondence and reports, including the finer points of complex texts.	CAN write letters on any subject and full notes of meetings or seminars with good expression and accuracy.
  C1	CAN contribute effectively to meetings and seminars within own area of work or keep up a casual conversation with a good degree of fluency, coping with abstract expressions.	CAN read quickly enough to cope with an academic course, to read the media for information or to understand non-standard correspondence.	CAN prepare/draft professional correspondence, take reasonably accurate notes in meetings or write an essay which shows an ability to communicate.
  B2	CAN follow or give a talk on a familiar topic or keep up a conversation on a fairly wide range of topics.	CAN scan texts for relevant information, and understand detailed instructions or advice.	CAN make notes while someone is talking or write a letter including non-standard requests.
  B1	CAN express opinions on abstract/cultural matters in a limited way or offer advice within a known area, and understand instructions or public announcements.	CAN understand routine information and articles, and the general meaning of non-routine information within a familiar area.	CAN write letters or make notes on familiar or predictable matters.
  A2	CAN express simple opinions or requirements in a familiar context.	CAN understand straightforward information within a known area, such as on products and signs and simple textbooks or reports on familiar matters.	CAN complete forms and write short, simple letters or postcards related to personal information.
  A1	CAN understand basic instructions or take part in a basic factual conversation on a predictable topic.	CAN understand basic notices, instructions or information.	CAN complete basic forms, and write notes including times, dates and places.