With over 25 years of experience, Stephen is an accomplished brand and customer experience expert. In fact, he has helped companies worldwide to create high performance brands that drive customer satisfaction, loyalty and success. Stephen's experience include working as a brand planner for Vodafone, one of the biggest communications agencies in the world. Moreover, he has successfully trained and mentored 1000+ marketing professionals. Finally, he is co-author of the book Storytelling: Branding in Practice.