Vodafone to provide regional support to East of England businesses
Vodafone has announced its plans to establish a number of regional business hubs across the East of England to support local business owners. The telecom giant also announced that it will continue investing in mobile infrastructure in Suffolk and Norfolk.
The company stated that by having teams of business support specialists in its business hubs, it would allow the company to provide faster and more specialised services to SMEs.
Vodafone Head of Regional Business, Dave Langhorn, said that Vodafone will continue with its Rural Open Sure Signal (ROSS) programme, which is part of the company’s £1 billion yearly investment programme, to overcome the poor coverage issue many rural businesses experience.
Langhorn was quick to point out that this problem was common to all operators in the East of England, but Vodafone was making an effort to invest and improve the situation. He added that Vodafone had already installed rural sure signal solutions but was still looking to do more.
The ROSS programme began in Blakeney on a trial basis, and ten communities and two pubs in the region now have 3G connectivity.
Vodafone will have business account managers, customer support services and network teams in each regional hub. This will help the company understand the business landscape and provide services accordingly.
As a part of this endeavour, Vodafone will also have support and learning sessions at its regional branches for businesses. It will allow them to network with one another and also acquire new skills.