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+44 (0) 207 823 2303
 
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Key Facts
Next Intake
From July 2008
 

Duration
4 weeks,

Fulltime / Evenings / Weekends

Fees
Analyst / Director Certificates   £3600
MdP - General                        £5400
MdP - Specialised                    £7200
 

Co-ordinator's Names
Katarina Hakansson
on +44 (0)207 823 2303 ext 742
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CORE SUBJECTS

Leadership and Conflict Resolution

Leadership and Conflict Resolution is a field of study that involves organisational governance, and how organisational processes are structured in order to prevent and/or resolve disputes in the workplace. There are a large number of leadership styles and conceptions, each of which may have different consequences for the way conflicts are handled within the organisational space. This course analyses democratic leadership, authoritarian leadership, transformational leadership, etc. to make sense of the question what is the most efficient, effective and expeditious way to minimise employee-employee and/or employee-customer relational problems.

The principal objectives of the course are the following:

  • Understand the sources of organisational conflict and develop strategies to diagnose conflict-laden situations
  • Establish procedures to respond to conflict conditions optimally in settings marked by uncertainty and a lack of direction
  • Understand the concept of leadership within the corporate dispute resolution framework and explain the contribution of various leadership dynamics to divergent conflict scenarios
  • Synthesise the theories of leadership and conflict resolution to implement effective conflict prevention norms, strategies and measures
  • Define the evolution of leadership processes in the global workplace and learn how this evolution leads to new challenges to conflict resolution, especially with reference to cross-cultural dynamics
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Finance for Management Decision Making

This module emphasises the importance of applying theories and models of finance to managerial decision-making processes. Business planning, strategic/competitive positioning, enlarging or contracting business operations, (re-)structuring teams, departments, divisions within an organisation, building new alliances/partnerships are all managerial decisions that have a basis on sound, multidimensional financial analysis. Thus, the conceptual structure of the module places a premium on embedding finance into all aspects of the managerial modus operandi. Concepts under review include optimal financial tradeoffs, leveraging, utilising working capital, weighted average cost of capital, internal rate of return, debt financing constructs specifically applied to management problems and puzzles in making choices under uncertainty and complexity.

The principal objectives of the course are the following:

  • Learn to construct financial models that have a managerial dimension to as to contribute to the management decision-making process processes
  • Examine financial and managerial issues in a synthesises and mutually reinforcing manner so as to generate recommendations that matter to businesses in today’s complex global operational framework
  • Integrate the corporate finance, financial accounting and financial economics principles to the planning and execution of medium- and top-level management steps
  • Embed finance into the diagnostic framework of operation within the organisation to unearth underlying problems that cause deadweight losses and inefficiencies in the managerial domain
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Advanced Management through NLP

This module involves the concept of soft skills and its emerging and widespread prominence within the business world as a response to the challenges associated with getting the best out of the human dimension of operations. In a world where increasing the human capital is the most important wealth accumulation resource for businesses, it is especially crucial to enhance employee/partner productivity, efficiency and effectiveness through the use of soft skills. Recognising the central importance of this dynamic the workplace, the module provides sophisticated know-how to managers with regards to leadership, emotional intelligence, cross-cultural communication, motivation, teamwork psychology and influence. Instead of the vertical chain of command, horizontal management and functioning of organisations have reached the forefront of new management thinking, and this module provides the principal applications of this idea to various managerial contexts.

The principal objectives of the course are the following:

  • Learn how to utilise soft skills in various different business contexts to have a complete set of behavioural tools to deal with managerial issues in a fluid work environment where traditional and rigid managerial styles are outmoded
  • Utilise soft skills to make the greatest contribution to the maximisation of revenue streams in multi-dimensional business environments
  • Learn to differentiate the effects and implications of vertical versus horizontal command structures and learn how and when the horizontal may trump the vertical managerial style
  • Develop a unique set of skills pertinent to management in the NLP context so as to make continuous and original improvements in coaching, leading, managing and heading
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Strategic Thinking Development

This module teaches students how to manage strategic direction and planning in order to maximise revenue on all levels within the organisation. This involves issues such as what drives strategy, how strategy shapes business decisions, when strategic change is required and to whom the evaluation of strategic perspectives and options pertain in the management sphere. Students will also require a thorough knowledge of the practical analysis of various business proposals in order to generate a comprehensive and feasible business strategy that will facilitate expansion and development of the organisation as a whole. This requires skills related to critical reasoning, strategic logic development and advanced strategy differentiation and clarification, the main concepts upon which the module is built. By embedding strategic thinking skills within management idea generation processes and thereby synthesising strategic development throughout organisational governance, choice and action, the module allows the student to excel in the use of strategy as the main competitive advantage in business operations.

The principal objectives of the course are the following:

  • Develop critical thinking and strategic formulation skills, techniques and approaches to evaluate business propositions, investments and projects in a complex marketplace where intense competition and changing trends make the reliance on traditional templates of doing business obsolete
  • Adopt the critical analysis skills necessary to parse out existing strategies, find out their deficiencies and provide solutions to improve their content and positioning
  • Acquire sophisticated strategic know-how and understanding delineated with a view toward turning stagnant or slow-growing businesses into learning organisations that take advantage of change and
  • Capitalise on existing strengths to explore new markets and generate continuous growth Improve strategic vision by taking advantage of generic strategies as well as by creating original ways of thinking based on unique, innovative and firm-specific strategic perspectives
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Strategic Marketing

This module will teach students how to develop an understanding of the organisation’s customers so that reaching target populations can be accomplished in a mutually beneficial manner. The multi-disciplinary nature of marketing involves taking into account insights not simply from business concepts and practices but also from economics, sociology, psychology and history, and as such, the course will provide an overarching conceptual toolkit for instantiation of successful marketing campaigns in differential contexts. The students will be able to formulate marketing models and schemes which can be translated into viable strategies for sustainable, long-term impact on the profitability of the business. Firms will create satisfied customers by integrating all business functions of the organisation into their Strategic Marketing plan and therefore generate satisfied customers which will result in a competitive advantage. An essential part of this module involves the knowledge of focusing marketing decisions in regards of how to best approach various market and strategic opportunities where students will learn how to integrate accounting and quantitative data in order to finalise the best possible marketing strategy for the organisation.

The principal objectives of the course are the following:

  • Acquire the necessary statistical skills as well as conceptual perspectives in order to produce the most effective strategic recommendations for an organisation both in the short term and in the long term
  • Understand how to design a marketing plan for a given product or service using the appropriate qualitative and quantitative data
  • Learn how to stratify markets into different segments, understand the nature and scope of each segment and develop individualised strategic marketing campaigns appropriate to the unique needs, demands and expectations of the various segments
  • A through understanding of the importance to integrate a business plan with a marketing plan of an organisation
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Operations Management

Operations Management provides students with both a theoretical and a practical understanding of how operations can be managed strategically in the light of external and internal conditions and requirements. Significant aspects of operations management literature as supply chain management, enterprise resource planning, just-in-time delivery, lean manufacturing and management and total quality management will be under extensive review throughout the progression of the course. Operational strategy and corporate strategy will be synthesised to provide students with a complete range of the strategic requirements firms have in order to succeed in the highly competitive marketplace.

The principal objectives of the course are the following:

  • Identify the major principles and trends in the field of operations management to draw critical and practical insights that would inform and motivate the planning and execution of business processesets
  • Acquire strategies to meet and exceed the main operational targets of cost reduction, increased speed, heightened flexibility, enhanced reliability and greater quality
  • Learn operations management modelling skills especially with reference to advanced flow charts in order to break operations processes into their constituent parts and rearrange the critical elements to form a superior strategic outlook to achieve value maximisation
  • Improve operational management knowledge to cope with the challenges and meet the demands of global business processes
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